DMCAR contracts with the Colorado Association of REALTORS® to handle all ethics complaints, arbitration of commission disputes, and ombudsman services.

Code of Ethics Complaints: DMCAR members voluntarily subscribe to Code of Ethics of the National Association of REALTORS® (NAR). If you believe that a REALTOR® has violated one or more Articles of the Code of Ethics, you can file an ethics complaint alleging a violation(s).

Arbitration of Commission Disputes: In addition, REALTORS® agree, as a condition of membership, to arbitrate contractual disputes and specific non-contractual and commission disputes as provided for in the NAR Code of Ethics.

Ombudsman Services: In addition to processing formal ethics complaints, the Colorado Association of REALTORS® offers the services of an ombudsman to anyone with a complaint concerning a REALTOR® member. The issue can be between a consumer and a REALTOR®, or a REALTOR® and a REALTOR®. These issues may not expressly allege violations of the Code of Ethics, but are concerns from a consumer or REALTOR® member that could be transactional, technical or procedural questions.

Below are resources to help you understand what filing and processing an ethics complaint and arbitration request entails, and the general process you can expect when filing an ethics complaint or arbitration request.